If your mobile banking app, payment app, or wallet is being blocked even though you didn’t intentionally block it, this is probably because the “Block Device Settings” feature is activated in Strict Mode.
Why This Happens:
Some applications, particularly banking and payment apps, often need access to authentication services (like fingerprint or password authenticators) to work correctly. These authenticators may require access to your device’s settings. When AppBlock’s Block Device Settings feature is turned on, it restricts these apps from accessing the essential settings for authentication, which can result in the app being blocked unintentionally.
How to Fix It:
To fix this issue, you can turn off the Block Device Settings feature in Strict Mode. Here’s how:
- Open AppBlock.
- Go to Strict Mode settings and turn off Strict Mode.
- Find the option labeled “Block Device Settings”.
- Turn off this option.
After doing this, your banking or payment apps should no longer be blocked and will function properly.
If you have had Strict Mode enabled for an extended period and urgently need to unblock AppBlock, please visit Contact support and select the reason “Emergency unblocking” or, for older versions of AppBlock, “I need to unlock my device” when reaching out to us. We will provide you with a one-time code that will disable Strict Mode and remove the PIN code for accessing AppBlock if you set one up.